info@eryx.ma +212 (0) 635-939741
ERYX MAROC - HOME
FAQ - Frequently Asked Questions

Questions?

We have the answers.

Everything you need to know about our IT services and solutions

General

3 questions
ERYX MAROC is a Moroccan technology engineering and IT consulting company with more than 20 years of experience. We support organisations in their digital transformation through three pillars:

IT Governance — Consulting, audit and IT strategy
Digital Solutions — Custom development and integration
Infrastructure — Networks, cloud, virtualisation and security
We operate mainly in Morocco, with a strong presence in the Rabat-Salé-Kénitra region, our core service area.

• Rabat Agdal — Head office

We also support international projects, notably in France and French-speaking Africa.
We support individuals, micro-businesses, SMEs and large organisations with an approach adapted to each structure’s needs, constraints and objectives.

Micro-businesses, SMEs & startups — Agile, scalable solutions suited to growth
Individuals — Assistance, guidance and tailored digital solutions
Professionals — Management tools, digitalisation and dedicated technical support
Large enterprises — Complex projects, advanced infrastructure and large-scale deployment

Finance

3 questions
Our pricing adapts to each project through several models:

Fixed-price project — Fixed price defined during scoping
Time & materials — Billing based on time spent
Monthly subscription — For managed services and maintenance

A detailed quotation is always provided before work starts.
Yes. We can offer flexible payment terms:

• Instalments based on project milestones
• 30% on order, balance on delivery
• Monthly subscriptions without a fixed-term commitment

Please discuss the most suitable option with us during scoping.
We accept several payment methods:

• Bank transfer
• Standing order (for subscriptions)

Payments are handled in accordance with Moroccan regulations.

Technical

3 questions
We work with a broad range of modern technologies:

Backend
• PHP/Laravel, Node.js, Python

Frontend
• React, Vue.js, HTML5/CSS3

Databases
• MySQL, PostgreSQL, MongoDB

Cloud & DevOps
• AWS, Azure, Docker, Kubernetes
Security is built into our approach. Depending on the project, controls may include:

• End-to-end SSL/TLS encryption
• Multi-factor authentication (MFA)
• Automated daily backups
• Regular security audits
• Alignment with Moroccan Law 09-08
Our backup strategy follows the 3-2-1 rule:

3 copies of data
2 different media
1 off-site copy

Backups are performed daily with a minimum 30-day retention period, and restoration is tested regularly.
Support

Can’t find your answer?

Our team is available to help.

Responsive technical support Request & incident tracking Dedicated and secure assistance